Is it an opportunity? COVID-19’s effect on the green supply chains, and perceived service’s quality (SERVQUAL): the moderate effect of big data analytics in the healthcare sector

This study examines the relationship between uncertainty-fear toward COVID-19, green supply chain management (GSCM), and perceived service quality based on the five dimensions service quality model (SERVQUAL). It also tests the moderating effect of big data analytics (BDA) capabilities. Based on a s...

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Detalles Bibliográficos
Autores principales: Kholaif, Moustafa Mohamed Nazief Haggag Kotb, Xiao, Ming
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9510201/
https://www.ncbi.nlm.nih.gov/pubmed/36152097
http://dx.doi.org/10.1007/s11356-022-23173-8

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9510201/
https://www.ncbi.nlm.nih.gov/pubmed/36152097
http://dx.doi.org/10.1007/s11356-022-23173-8

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