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Service quality in football tourism: an evaluation model based on online reviews and data envelopment analysis with linguistic distribution assessments

The emergence of sports tourism has compelled sports managers to rethink the management and improvement of sports facilities. Through service quality analysis, sports managers can identify the strengths and weaknesses of their activities for possible advancement. Hence, this study aims to develop a...

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Detalles Bibliográficos
Autores principales: Darko, Adjei Peter, Liang, Decui, Zhang, Yinrunjie, Kobina, Agbodah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9510476/
https://www.ncbi.nlm.nih.gov/pubmed/36187176
http://dx.doi.org/10.1007/s10479-022-04992-x