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Service quality in football tourism: an evaluation model based on online reviews and data envelopment analysis with linguistic distribution assessments
The emergence of sports tourism has compelled sports managers to rethink the management and improvement of sports facilities. Through service quality analysis, sports managers can identify the strengths and weaknesses of their activities for possible advancement. Hence, this study aims to develop a...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer US
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9510476/ https://www.ncbi.nlm.nih.gov/pubmed/36187176 http://dx.doi.org/10.1007/s10479-022-04992-x |