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Leadership Style and Employees' Commitment to Service Quality: An Analysis of the Mediation Pathway via Knowledge Sharing

Very little attention has been given to understanding the commitment to service quality and desirable outcomes in the hotel industry. This study investigates the impact of directive and participative leadership on the frontline commitment to service quality through the mediation of knowledge sharing...

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Detalles Bibliográficos
Autores principales: Pahi, Munwar Hussain, Abdul-Majid, Abdul-Halim, Fahd, Samar, Gilal, Abdul Rehman, Talpur, Bandeh Ali, Waqas, Ahmad, Anwar, Toni
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9512044/
https://www.ncbi.nlm.nih.gov/pubmed/36172229
http://dx.doi.org/10.3389/fpsyg.2022.926779