The Influence of Perceived External Prestige on Emotional Labor of Frontline Employees: The Mediating Roles of Organizational Identification and Impression Management Motive

Drawing on both the organization identification and impression management theories, we propose that perceived external prestige of frontline employees influences their emotional labor through organizational identification and impression management motive. Further, the relative influence of either pa...

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Detalles Bibliográficos
Autores principales: Cheng, Pengfei, Jiang, Jingxuan, Liu, Zhuangzi
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9518521/
https://www.ncbi.nlm.nih.gov/pubmed/36078493
http://dx.doi.org/10.3390/ijerph191710778

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9518521/
https://www.ncbi.nlm.nih.gov/pubmed/36078493
http://dx.doi.org/10.3390/ijerph191710778

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