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Construction and validation of a revised satisfaction index model for the Chinese urban and rural resident-based basic medical insurance scheme
BACKGROUND: Quality is the most important factor in satisfaction. However, the existing satisfaction index model of urban and rural resident-based basic medical insurance scheme (SIM_URRBMI) lacks the segmentation of perceived quality elements, it couldn’t provide a reference for quality improvement...
Autores principales: | , , , , , , , , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9531354/ https://www.ncbi.nlm.nih.gov/pubmed/36192716 http://dx.doi.org/10.1186/s12911-022-02002-5 |