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The Development and Use of Chatbots in Public Health: Scoping Review

BACKGROUND: Chatbots are computer programs that present a conversation-like interface through which people can access information and services. The COVID-19 pandemic has driven a substantial increase in the use of chatbots to support and complement traditional health care systems. However, despite t...

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Detalles Bibliográficos
Autores principales: Wilson, Lee, Marasoiu, Mariana
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9536768/
https://www.ncbi.nlm.nih.gov/pubmed/36197708
http://dx.doi.org/10.2196/35882