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Kundenseitige Akzeptanz digitaler Finanzassistenten: Empirische Untersuchung zur Ableitung von Handlungsempfehlungen für die Versicherungspraxis

This study analyses factors that influence customer’s attitude of using digital financial assistants. Digital financial assistants are online applications that allow users an integrated view of their entire financial and insurance situation over several banks and insurers. The study uses findings fr...

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Detalles Bibliográficos
Autores principales: Kwasniok, Sascha, Bora, Stefan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer Berlin Heidelberg 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9549836/
http://dx.doi.org/10.1007/s12297-022-00533-4