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The positive effect of physical constraints on consumer evaluations of service providers
Consumers tend to have negative perceptions of service providers that limit their freedom. People might therefore be expected to respond particularly negatively to service providers that physically limit their freedom of movement. Yet, we suggest that physical constraints that a service provider una...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Public Library of Science
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9550037/ https://www.ncbi.nlm.nih.gov/pubmed/36215296 http://dx.doi.org/10.1371/journal.pone.0275348 |