Cargando…

Studying both patient and staff experience to investigate their perceptions and to target key interactions to improve: a scoping review

OBJECTIVE: The improvement of patient experience (PE) is related to the experience of staff caring for them. Yet there is little evidence as to which interactions matter the most for both patients and staff, or how they are perceived by them. We aimed to summarise the interactions and the perception...

Descripción completa

Detalles Bibliográficos
Autores principales: Crubezy, Marion, Corbin, Sara, Hyvert, Sophie, Michel, Philippe, Haesebaert, Julie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9557797/
https://www.ncbi.nlm.nih.gov/pubmed/36216415
http://dx.doi.org/10.1136/bmjopen-2022-061155