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Studying both patient and staff experience to investigate their perceptions and to target key interactions to improve: a scoping review
OBJECTIVE: The improvement of patient experience (PE) is related to the experience of staff caring for them. Yet there is little evidence as to which interactions matter the most for both patients and staff, or how they are perceived by them. We aimed to summarise the interactions and the perception...
| Autores principales: | , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
BMJ Publishing Group
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9557797/ https://www.ncbi.nlm.nih.gov/pubmed/36216415 http://dx.doi.org/10.1136/bmjopen-2022-061155 |