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Initial Stage of the COVID-19 Pandemic: A Perspective on Health Risk Communications in the Restaurant Industry

Restaurant online review websites have made changes to adapt to customers’ shifting needs during the COVID-19 crisis. Based on information behavior theory and social penetration theory, the present study investigated the changes in customers’ emotions and how the volume of online reviews as an indic...

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Detalles Bibliográficos
Autores principales: Wang, Xi, Tang, Liang, Zhang, Linan, Zheng, Jie
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9565826/
https://www.ncbi.nlm.nih.gov/pubmed/36231263
http://dx.doi.org/10.3390/ijerph191911961