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Trust-based service innovation of municipal home care: a longitudinal mixed methods study
BACKGROUND: In Scandinavia, various public reforms are initiated to enhance trust in the healthcare services and the public sector in general. This study explores experiences from a two-step service innovation project in municipal home care in Norway, coined as the Trust Model (TM), aiming at develo...
Autores principales: | , , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
BioMed Central
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9569082/ https://www.ncbi.nlm.nih.gov/pubmed/36243699 http://dx.doi.org/10.1186/s12913-022-08651-6 |