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Applying Psychological Contract Theory to Link Customer Sexual Harassment to Work and Health-Related Outcomes

Service workers often endure sexual harassment from customers in the course of performing their work duties. This article includes two studies based upon psychological contract theory. Customer sexual harassment (CSH) is posited as a psychological contract breach, which predicts an affective respons...

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Detalles Bibliográficos
Autor principal: Morganson, Valerie J.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9575626/
https://www.ncbi.nlm.nih.gov/pubmed/36277515
http://dx.doi.org/10.1007/s41542-022-00119-7