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Applying Psychological Contract Theory to Link Customer Sexual Harassment to Work and Health-Related Outcomes
Service workers often endure sexual harassment from customers in the course of performing their work duties. This article includes two studies based upon psychological contract theory. Customer sexual harassment (CSH) is posited as a psychological contract breach, which predicts an affective respons...
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Formato: | Online Artículo Texto |
Lenguaje: | English |
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Springer International Publishing
2022
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Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9575626/ https://www.ncbi.nlm.nih.gov/pubmed/36277515 http://dx.doi.org/10.1007/s41542-022-00119-7 |