HCAHPS: having constant communication augments hospital and patient satisfaction

BACKGROUND AND AIM: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) has become a standardised instrument to measure hospitalised patients’ perception of care. Our hospital’s HCAHPS scores for the ‘communication with doctors’ domain in medical service were suboptimal whe...

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Detalles Bibliográficos
Autores principales: Tiperneni, Raghu, Patel, Shailee, Heis, Farah, Ghali, Samara, Du, Doantrang, Ghali, Wael, Russo, Lauren, Granet, Kenneth
Formato: Online Artículo Texto
Lenguaje:English
Publicado: BMJ Publishing Group 2022
Materias:
Quality Improvement Report
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9577910/
https://www.ncbi.nlm.nih.gov/pubmed/36253015
http://dx.doi.org/10.1136/bmjoq-2022-001972

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9577910/
https://www.ncbi.nlm.nih.gov/pubmed/36253015
http://dx.doi.org/10.1136/bmjoq-2022-001972

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