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The impact of value co-creation behavior on customers’ experiences with and loyalty to P2P accommodations

This study explores the impact of customers’ value co-creation behavior on their experiences with and loyalty to P2P accommodations. We propose a theoretical model integrating two lines of tourism research: customer value co-creation and customer experience. To extract the dimensions of customer exp...

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Detalles Bibliográficos
Autores principales: Lyu, Jing, Cao, Keyan, Yang, Shan
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9581273/
https://www.ncbi.nlm.nih.gov/pubmed/36275257
http://dx.doi.org/10.3389/fpsyg.2022.988318