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The impact of value co-creation behavior on customers’ experiences with and loyalty to P2P accommodations
This study explores the impact of customers’ value co-creation behavior on their experiences with and loyalty to P2P accommodations. We propose a theoretical model integrating two lines of tourism research: customer value co-creation and customer experience. To extract the dimensions of customer exp...
Autores principales: | , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9581273/ https://www.ncbi.nlm.nih.gov/pubmed/36275257 http://dx.doi.org/10.3389/fpsyg.2022.988318 |