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Designing a conversational agent to promote teamwork and collaborative practices using design thinking: An explorative study on user experiences
Appearance, voice features, and communication style affect users trust in conversational agents (chatbots), but few studies have assessed what features users like and dislike. Using design thinking, we developed Susa, a conversational agent, to help workplaces promote teamwork and collaborative prac...
| Autores principales: | , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9593076/ https://www.ncbi.nlm.nih.gov/pubmed/36304869 http://dx.doi.org/10.3389/fpsyg.2022.903715 |