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Factors influencing consumers’ willingness to accept service robots: Based on online reviews of Chinese hotels
The application of robots in service industry is increasing. Compared with related studies in other countries, the research on users’ acceptance of mid-range and high-range hotel service robots in China is preliminary. Based on the interaction between Chinese consumers and hotel service robots, this...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9595214/ https://www.ncbi.nlm.nih.gov/pubmed/36304874 http://dx.doi.org/10.3389/fpsyg.2022.1016579 |