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Factors influencing consumers’ willingness to accept service robots: Based on online reviews of Chinese hotels

The application of robots in service industry is increasing. Compared with related studies in other countries, the research on users’ acceptance of mid-range and high-range hotel service robots in China is preliminary. Based on the interaction between Chinese consumers and hotel service robots, this...

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Detalles Bibliográficos
Autores principales:	Chang, Cheng, Shao, Bingjia, Li, Yong, Zhang, Yong
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Frontiers Media S.A. 2022
Materias:	Psychology
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9595214/ https://www.ncbi.nlm.nih.gov/pubmed/36304874 http://dx.doi.org/10.3389/fpsyg.2022.1016579

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