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Virtual conversational agents versus online forms: Patient experience and preferences for health data collection

OBJECTIVE: Virtual conversational agents, or chatbots, have emerged as a novel approach to health data collection. However, research on patient perceptions of chatbots in comparison to traditional online forms is sparse. This study aimed to compare and assess the experience of completing a health as...

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Detalles Bibliográficos
Autores principales: Soni, Hiral, Ivanova, Julia, Wilczewski, Hattie, Bailey, Alexandra, Ong, Triton, Narma, Alexa, Bunnell, Brian E., Welch, Brandon M.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9606606/
https://www.ncbi.nlm.nih.gov/pubmed/36310920
http://dx.doi.org/10.3389/fdgth.2022.954069