The ultimate question? Evaluating the use of Net Promoter Score in healthcare: A systematic review

BACKGROUND: Patient experience is a complex phenomenon that presents challenges for appropriate and effective measurement. With the lack of a standardized measurement approach, efforts have been made to simplify the evaluation and reporting of patient experience by using single‐item measures, such a...

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Detalles Bibliográficos
Autores principales: Adams, Corey, Walpola, Ramesh, Schembri, Anthony M., Harrison, Reema
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2022
Materias:
Regular Articles
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9615049/
https://www.ncbi.nlm.nih.gov/pubmed/35985676
http://dx.doi.org/10.1111/hex.13577

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9615049/
https://www.ncbi.nlm.nih.gov/pubmed/35985676
http://dx.doi.org/10.1111/hex.13577

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