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Effect of inpatient experiences on patient satisfaction and the willingness to recommend a hospital: The mediating role of patient satisfaction: A cross‐sectional study

BACKGROUND AND AIMS: As high‐quality health care encompasses patient‐centered care, this study used the perceived quality−satisfaction−behavioral intention and structure‐process‐outcome models to (1) investigate the relationships among patient experience, patient satisfaction, and the willingness to...

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Detalles Bibliográficos
Autores principales: Park, Hye Na, Park, Do Joong, Han, Se Young, Tae, Ji Yeon, Jung, Keun‐Hwa, Bae, Eun Jung, Yoon, Ju Young
Formato: Online Artículo Texto
Lenguaje:English
Publicado: John Wiley and Sons Inc. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9617665/
https://www.ncbi.nlm.nih.gov/pubmed/36320649
http://dx.doi.org/10.1002/hsr2.925