The relationship between healthcare service provision models and patient experience

PURPOSE: User experience is key for measuring and improving the quality of services, especially in high personal and relation-intensive sectors, such as healthcare. However, evidence on whether and how the organizational model of healthcare service delivery can affect the patient experience is at an...

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Detalles Bibliográficos
Autores principales: De Rosis, Sabina, Barchielli, Chiara, Vainieri, Milena, Bellé, Nicola
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Emerald Publishing Limited 2021
Materias:
Research Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9627960/
https://www.ncbi.nlm.nih.gov/pubmed/34985222
http://dx.doi.org/10.1108/JHOM-06-2021-0242

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9627960/
https://www.ncbi.nlm.nih.gov/pubmed/34985222
http://dx.doi.org/10.1108/JHOM-06-2021-0242

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