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A novel multi-attribute decision-making for ranking mobile payment services using online consumer reviews
The onset of the COVID-19 pandemic has changed consumer usage behavior towards mobile payment (m-payment) services. Consumer usage behavior towards m-payment services continues to increase due to access to usage experiences shared through online consumer reviews (OCRs). The proliferation of massive...
Autores principales: | , , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Ltd.
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9659515/ https://www.ncbi.nlm.nih.gov/pubmed/36407850 http://dx.doi.org/10.1016/j.eswa.2022.119262 |