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A novel multi-attribute decision-making for ranking mobile payment services using online consumer reviews

The onset of the COVID-19 pandemic has changed consumer usage behavior towards mobile payment (m-payment) services. Consumer usage behavior towards m-payment services continues to increase due to access to usage experiences shared through online consumer reviews (OCRs). The proliferation of massive...

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Detalles Bibliográficos
Autores principales: Darko, Adjei Peter, Liang, Decui, Xu, Zeshui, Agbodah, Kobina, Obiora, Sandra
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9659515/
https://www.ncbi.nlm.nih.gov/pubmed/36407850
http://dx.doi.org/10.1016/j.eswa.2022.119262