The effect of service robot occupational gender stereotypes on customers' willingness to use them

Customers have obvious occupational gender stereotypes for service employees. In recent years, intelligent service robots have been widely used in the hospitality industry and have also been given gender characteristics to attract customers to use them. However, whether and when the usage of gendere...

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Detalles Bibliográficos
Autores principales: Hu, Qian, Pan, Xingguang, Luo, Jia, Yu, Yiduo
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9666901/
https://www.ncbi.nlm.nih.gov/pubmed/36405141
http://dx.doi.org/10.3389/fpsyg.2022.985501

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9666901/
https://www.ncbi.nlm.nih.gov/pubmed/36405141
http://dx.doi.org/10.3389/fpsyg.2022.985501

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