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The effect of service robot occupational gender stereotypes on customers' willingness to use them
Customers have obvious occupational gender stereotypes for service employees. In recent years, intelligent service robots have been widely used in the hospitality industry and have also been given gender characteristics to attract customers to use them. However, whether and when the usage of gendere...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9666901/ https://www.ncbi.nlm.nih.gov/pubmed/36405141 http://dx.doi.org/10.3389/fpsyg.2022.985501 |