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Are we good enough? A measurement for Information Technology Service Quality (ITSQ) in higher education institutions in Saudi Arabia

In the present research, we aim to confirm factors for measuring the perceived quality of Information Technology (IT) services within a higher education context. The perceived quality of IT services is complex and is often measured by multi-dimensional constructs, which requires designing a sufficie...

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Detalles Bibliográficos
Autores principales: Aziz, Romana, Alluhaidan, Ala Saleh
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9671338/
https://www.ncbi.nlm.nih.gov/pubmed/36395188
http://dx.doi.org/10.1371/journal.pone.0277265