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Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data

There is intensive debate about the use of AI-based systems in social work, although the degree of digitalization is low in many jurisdictions. In this article, the findings of research about the process of case recording in client information systems for social work are presented. Between January a...

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Autor principal: Schneider, Diana
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer International Publishing 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9676750/
https://www.ncbi.nlm.nih.gov/pubmed/36438894
http://dx.doi.org/10.1007/s44206-022-00029-9
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author Schneider, Diana
author_facet Schneider, Diana
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description There is intensive debate about the use of AI-based systems in social work, although the degree of digitalization is low in many jurisdictions. In this article, the findings of research about the process of case recording in client information systems for social work are presented. Between January and June 2020, 20 guideline-based interviews were conducted with experts working for funding agencies or service providers. A significant finding was that there are intentional omissions of information within digital client records, despite being relevant for further case processing. This finding and the reasons for omission are highly relevant to the current debate on AI, because it extends consideration beyond the ethics of design to include the ethics of usage.
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spelling pubmed-96767502022-11-21 Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data Schneider, Diana Digit Soc Original Paper There is intensive debate about the use of AI-based systems in social work, although the degree of digitalization is low in many jurisdictions. In this article, the findings of research about the process of case recording in client information systems for social work are presented. Between January and June 2020, 20 guideline-based interviews were conducted with experts working for funding agencies or service providers. A significant finding was that there are intentional omissions of information within digital client records, despite being relevant for further case processing. This finding and the reasons for omission are highly relevant to the current debate on AI, because it extends consideration beyond the ethics of design to include the ethics of usage. Springer International Publishing 2022-11-19 2022 /pmc/articles/PMC9676750/ /pubmed/36438894 http://dx.doi.org/10.1007/s44206-022-00029-9 Text en © The Author(s) 2022 https://creativecommons.org/licenses/by/4.0/Open AccessThis article is licensed under a Creative Commons Attribution 4.0 International License, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate if changes were made. The images or other third party material in this article are included in the article's Creative Commons licence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commons licence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtain permission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/ (https://creativecommons.org/licenses/by/4.0/) .
spellingShingle Original Paper
Schneider, Diana
Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data
title Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data
title_full Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data
title_fullStr Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data
title_full_unstemmed Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data
title_short Ensuring Privacy and Confidentiality in Social Work Through Intentional Omissions of Information in Client Information Systems: a Qualitative Study of Available and Non-available Data
title_sort ensuring privacy and confidentiality in social work through intentional omissions of information in client information systems: a qualitative study of available and non-available data
topic Original Paper
url https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9676750/
https://www.ncbi.nlm.nih.gov/pubmed/36438894
http://dx.doi.org/10.1007/s44206-022-00029-9
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