Investigating Patients' Continuance Intention Toward Conversational Agents in Outpatient Departments: Cross-sectional Field Survey

BACKGROUND: Conversational agents (CAs) have been developed in outpatient departments to improve physician-patient communication efficiency. As end users, patients’ continuance intention is essential for the sustainable development of CAs. OBJECTIVE: The aim of this study was to facilitate the succe...

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Detalles Bibliográficos
Autores principales: Li, Xingyi, Xie, Shirong, Ye, Zhengqiang, Ma, Shishi, Yu, Guangjun
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Original Paper
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9679947/
https://www.ncbi.nlm.nih.gov/pubmed/36342768
http://dx.doi.org/10.2196/40681

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9679947/
https://www.ncbi.nlm.nih.gov/pubmed/36342768
http://dx.doi.org/10.2196/40681

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