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Investigating Patients' Continuance Intention Toward Conversational Agents in Outpatient Departments: Cross-sectional Field Survey
BACKGROUND: Conversational agents (CAs) have been developed in outpatient departments to improve physician-patient communication efficiency. As end users, patients’ continuance intention is essential for the sustainable development of CAs. OBJECTIVE: The aim of this study was to facilitate the succe...
Autores principales: | Li, Xingyi, Xie, Shirong, Ye, Zhengqiang, Ma, Shishi, Yu, Guangjun |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
JMIR Publications
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9679947/ https://www.ncbi.nlm.nih.gov/pubmed/36342768 http://dx.doi.org/10.2196/40681 |
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