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Engaging patients in balanced scorecard evaluation - An implication at Palestinian hospitals and recommendations for policy makers

INTRODUCTION: A balanced scorecard (BSC) is a comprehensive performance evaluation (PE) tool. A recent review summarized that a balanced consideration of PE from six perspectives in hospitals must be considered: financial, customer, internal, external, knowledge and growth, and managerial. However,...

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Detalles Bibliográficos
Autores principales: Amer, Faten, Neiroukh, Haroun, Abuzahra, Sa'ed Enan, AlHabil, Yazan, Afifi, Mufeeda, Shellah, Duha, Boncz, Imre, Endrei, Dóra
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9685805/
https://www.ncbi.nlm.nih.gov/pubmed/36438272
http://dx.doi.org/10.3389/fpubh.2022.1045512