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Engaging patients in balanced scorecard evaluation - An implication at Palestinian hospitals and recommendations for policy makers
INTRODUCTION: A balanced scorecard (BSC) is a comprehensive performance evaluation (PE) tool. A recent review summarized that a balanced consideration of PE from six perspectives in hospitals must be considered: financial, customer, internal, external, knowledge and growth, and managerial. However,...
| Autores principales: | , , , , , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9685805/ https://www.ncbi.nlm.nih.gov/pubmed/36438272 http://dx.doi.org/10.3389/fpubh.2022.1045512 |