A novel customer churn prediction model for the telecommunication industry using data transformation methods and feature selection

Customer churn is one of the most critical issues faced by the telecommunication industry (TCI). Researchers and analysts leverage customer relationship management (CRM) data through the use of various machine learning models and data transformation methods to identify the customers who are likely t...

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Detalles Bibliográficos
Autores principales: Sana, Joydeb Kumar, Abedin, Mohammad Zoynul, Rahman, M. Sohel, Rahman, M. Saifur
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Public Library of Science 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9714823/
https://www.ncbi.nlm.nih.gov/pubmed/36454903
http://dx.doi.org/10.1371/journal.pone.0278095

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9714823/
https://www.ncbi.nlm.nih.gov/pubmed/36454903
http://dx.doi.org/10.1371/journal.pone.0278095

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