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Corporate social responsibility and frontline employees’ service improvisation: The mediating role of self-efficacy

The uncertainty of the COVID-19 pandemic has brought unprecedented challenges to frontline employees in tourism enterprises. In the context of the COVID-19 pandemic, the fulfillment of corporate social responsibility is of great significance. Based on the social cognitive theory, a conceptual framew...

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Detalles Bibliográficos
Autores principales:	Zhang, Xuezhao, Zhang, Siyuan, Wang, Mingsen
Formato:	Online Artículo Texto
Lenguaje:	English
Publicado:	Frontiers Media S.A. 2022
Materias:	Psychology
Acceso en línea:	https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9716185/ https://www.ncbi.nlm.nih.gov/pubmed/36467205 http://dx.doi.org/10.3389/fpsyg.2022.898476

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