Cargando…
Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support
In recent years, hotels have occasionally engaged in unethical behaviour. This has become an urgent problem that requires a solution. Based on social exchange theory, this study constructs a theoretical model of the relationship between hospitality’s ethical values and unethical behaviour. According...
Autores principales: | , |
---|---|
Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Frontiers Media S.A.
2022
|
Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9742229/ https://www.ncbi.nlm.nih.gov/pubmed/36518960 http://dx.doi.org/10.3389/fpsyg.2022.1063797 |
_version_ | 1784848479333384192 |
---|---|
author | Chen, Qiuping Liu, Zijuan |
author_facet | Chen, Qiuping Liu, Zijuan |
author_sort | Chen, Qiuping |
collection | PubMed |
description | In recent years, hotels have occasionally engaged in unethical behaviour. This has become an urgent problem that requires a solution. Based on social exchange theory, this study constructs a theoretical model of the relationship between hospitality’s ethical values and unethical behaviour. According to 543 questionnaires, the findings indicate that hospitality’s ethical values negatively affect the unethical behaviour of employees. Work values played a part in the intermediary role between the two, and perceived organisational support significantly positively moderated the relationship between hospitality’s ethical values and unethical behaviour. By exploring the logical relationship between hotels’ and employees’ morality, this study expands the research content and theoretical framework of unethical employee behaviour and helps to bridge the work values of hotels and individuals. Furthermore, it helps to build a good hotel ethical value system, which can effectively reduce and suppress the emergence of unethical employee behaviour. |
format | Online Article Text |
id | pubmed-9742229 |
institution | National Center for Biotechnology Information |
language | English |
publishDate | 2022 |
publisher | Frontiers Media S.A. |
record_format | MEDLINE/PubMed |
spelling | pubmed-97422292022-12-13 Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support Chen, Qiuping Liu, Zijuan Front Psychol Psychology In recent years, hotels have occasionally engaged in unethical behaviour. This has become an urgent problem that requires a solution. Based on social exchange theory, this study constructs a theoretical model of the relationship between hospitality’s ethical values and unethical behaviour. According to 543 questionnaires, the findings indicate that hospitality’s ethical values negatively affect the unethical behaviour of employees. Work values played a part in the intermediary role between the two, and perceived organisational support significantly positively moderated the relationship between hospitality’s ethical values and unethical behaviour. By exploring the logical relationship between hotels’ and employees’ morality, this study expands the research content and theoretical framework of unethical employee behaviour and helps to bridge the work values of hotels and individuals. Furthermore, it helps to build a good hotel ethical value system, which can effectively reduce and suppress the emergence of unethical employee behaviour. Frontiers Media S.A. 2022-11-28 /pmc/articles/PMC9742229/ /pubmed/36518960 http://dx.doi.org/10.3389/fpsyg.2022.1063797 Text en Copyright © 2022 Chen and Liu. https://creativecommons.org/licenses/by/4.0/This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms. |
spellingShingle | Psychology Chen, Qiuping Liu, Zijuan Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support |
title | Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support |
title_full | Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support |
title_fullStr | Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support |
title_full_unstemmed | Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support |
title_short | Hospitality’s ethical values and unethical employee behaviour: The mediating roles of work values and the moderating role of perceived organisational support |
title_sort | hospitality’s ethical values and unethical employee behaviour: the mediating roles of work values and the moderating role of perceived organisational support |
topic | Psychology |
url | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9742229/ https://www.ncbi.nlm.nih.gov/pubmed/36518960 http://dx.doi.org/10.3389/fpsyg.2022.1063797 |
work_keys_str_mv | AT chenqiuping hospitalitysethicalvaluesandunethicalemployeebehaviourthemediatingrolesofworkvaluesandthemoderatingroleofperceivedorganisationalsupport AT liuzijuan hospitalitysethicalvaluesandunethicalemployeebehaviourthemediatingrolesofworkvaluesandthemoderatingroleofperceivedorganisationalsupport |