The Chinese University stakeholder satisfaction survey: Developing a customer-centered self-assessment tool for higher education quality management

INTRODUCTION: Customer-centered management theory has considerable potential for increasing the quality of higher education (HE) in China and promoting its sustainable development. METHODS: This study applied customer-centered enterprise management theory to develop an HE stakeholder satisfaction sc...

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Detalles Bibliográficos
Autores principales: Pan, Feng, Liu, Liu, Wang, Zhen
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Frontiers Media S.A. 2022
Materias:
Psychology
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9751404/
https://www.ncbi.nlm.nih.gov/pubmed/36532969
http://dx.doi.org/10.3389/fpsyg.2022.1043417

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9751404/
https://www.ncbi.nlm.nih.gov/pubmed/36532969
http://dx.doi.org/10.3389/fpsyg.2022.1043417

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