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The Chinese University stakeholder satisfaction survey: Developing a customer-centered self-assessment tool for higher education quality management
INTRODUCTION: Customer-centered management theory has considerable potential for increasing the quality of higher education (HE) in China and promoting its sustainable development. METHODS: This study applied customer-centered enterprise management theory to develop an HE stakeholder satisfaction sc...
| Autores principales: | , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Frontiers Media S.A.
2022
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9751404/ https://www.ncbi.nlm.nih.gov/pubmed/36532969 http://dx.doi.org/10.3389/fpsyg.2022.1043417 |