The use of the Balanced Scorecard as a strategic management tool to mitigate cyberfraud in the South African banking industry

The main objective of this study is to employ the four perspectives of the Balanced Scorecard (BSC) for the analysis of cyberfraud in the South African Banking industry. In addition, this study develops a BSC strategic management control framework for mitigating the effect of cyberfraud in the South...

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Detalles Bibliográficos
Autores principales: Esther Akinbowale, Oluwatoyin, Eckart Klingelhöfer, Heinz, Fekadu Zerihun, Mulatu
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9755365/
https://www.ncbi.nlm.nih.gov/pubmed/36531622
http://dx.doi.org/10.1016/j.heliyon.2022.e12054

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9755365/
https://www.ncbi.nlm.nih.gov/pubmed/36531622
http://dx.doi.org/10.1016/j.heliyon.2022.e12054

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