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Relationship cultivation and public engagement via social media during the covid-19 pandemic in China
This study explores the relationship cultivation strategies and disaster social media functions Chinese companies used to maintain relationships with their publics during the COVID-19 pandemic. Public engagement was assessed using a multi-dimensional construct consisting of cognitive, emotional, and...
Autores principales: | , , , |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Inc.
2021
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9757961/ https://www.ncbi.nlm.nih.gov/pubmed/36569598 http://dx.doi.org/10.1016/j.pubrev.2021.102064 |