Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality

User-Generated-Content (UGC) has gained increasing attention as an important indicator of business success in the tourism and hospitality sectors. Previous literature has analyzed travelers' satisfaction through quantitative approaches using questionnaire surveys. Another direction of research...

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Detalles Bibliográficos
Autores principales: Nilashi, Mehrbakhsh, Abumalloh, Rabab Ali, Minaei-Bidgoli, Behrouz, Abdu Zogaan, Waleed, Alhargan, Ashwaq, Mohd, Saidatulakmal, Syed Azhar, Sharifah Nurlaili Farhana, Asadi, Shahla, Samad, Sarminah
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier Ltd. 2022
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9759325/
http://dx.doi.org/10.1016/j.jretconser.2021.102783

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9759325/
http://dx.doi.org/10.1016/j.jretconser.2021.102783

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