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Revealing travellers’ satisfaction during COVID-19 outbreak: Moderating role of service quality
User-Generated-Content (UGC) has gained increasing attention as an important indicator of business success in the tourism and hospitality sectors. Previous literature has analyzed travelers' satisfaction through quantitative approaches using questionnaire surveys. Another direction of research...
Autores principales: | Nilashi, Mehrbakhsh, Abumalloh, Rabab Ali, Minaei-Bidgoli, Behrouz, Abdu Zogaan, Waleed, Alhargan, Ashwaq, Mohd, Saidatulakmal, Syed Azhar, Sharifah Nurlaili Farhana, Asadi, Shahla, Samad, Sarminah |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Elsevier Ltd.
2022
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9759325/ http://dx.doi.org/10.1016/j.jretconser.2021.102783 |
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