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Contactless channel for shopping and delivery in the context of social distancing in response to COVID-19 pandemic

Arising from the global COVID-19 pandemic, social distancing has become the new norm that shapes consumers’ shopping and consumption activities. In response, the contactless channel (i.e., shopping online, self-collecting and returning parcels via delivery lockers) is ideally positioned to fulfil co...

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Detalles Bibliográficos
Autores principales: Wang, Xueqin, Wong, Yiik Diew, Qi, Guanqiu, Yuen, Kum Fai
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier B.V. 2021
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9760203/
https://www.ncbi.nlm.nih.gov/pubmed/36569978
http://dx.doi.org/10.1016/j.elerap.2021.101075