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Contactless channel for shopping and delivery in the context of social distancing in response to COVID-19 pandemic
Arising from the global COVID-19 pandemic, social distancing has become the new norm that shapes consumers’ shopping and consumption activities. In response, the contactless channel (i.e., shopping online, self-collecting and returning parcels via delivery lockers) is ideally positioned to fulfil co...
| Autores principales: | , , , |
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| Formato: | Online Artículo Texto |
| Lenguaje: | English |
| Publicado: |
Elsevier B.V.
2021
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| Materias: | |
| Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9760203/ https://www.ncbi.nlm.nih.gov/pubmed/36569978 http://dx.doi.org/10.1016/j.elerap.2021.101075 |