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Towards improving e-commerce customer review analysis for sentiment detection

According to a report published by Business Wire, the market value of e-commerce reached US$ 13 trillion and is expected to reach US$ 55.6 trillion by 2027. In this rapidly growing market, product and service reviews can influence our purchasing decisions. It is challenging to manually evaluate revi...

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Detalles Bibliográficos
Autores principales: Singh, Upendra, Saraswat, Anant, Azad, Hiteshwar Kumar, Abhishek, Kumar, Shitharth, S
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Nature Publishing Group UK 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9764295/
https://www.ncbi.nlm.nih.gov/pubmed/36539524
http://dx.doi.org/10.1038/s41598-022-26432-3