Evaluating the influence of service quality, hedonic, and utilitarian value on shopper's behavioral intentions in urban shopping malls during the COVID-19 pandemic

Shopping malls are subjected to a lot of changes during the COVID-19 pandemic, especially in the Philippines. The objective of the study was to evaluate the influence of service quality, hedonic, and utilitarian value of malls on shopping mall goers' behavioral intentions during the COVID-19 pa...

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Detalles Bibliográficos
Autores principales: Ong, Ardvin Kester S., Prasetyo, Yogi Tri, Vallespin, Barbara Eliza, Persada, Satria Fadil, Nadlifatin, Reny
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Elsevier 2022
Materias:
Research Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9764793/
https://www.ncbi.nlm.nih.gov/pubmed/36568661
http://dx.doi.org/10.1016/j.heliyon.2022.e12542

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9764793/
https://www.ncbi.nlm.nih.gov/pubmed/36568661
http://dx.doi.org/10.1016/j.heliyon.2022.e12542

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