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Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model

This research examined the determinants of e-satisfaction, continuance intention, and e-loyalty regarding the use of mobile payment applications (MPAs). It developed and validated the electronic technology continuance model (e-TCM) integrating a psychological factor (perceived threats), e-satisfacti...

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Detalles Bibliográficos
Autores principales: Al Amin, Md., Muzareba, Abureza M., Chowdhury, Imtiaz Uddin, Khondkar, Mubina
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Palgrave Macmillan UK 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9817450/
http://dx.doi.org/10.1057/s41264-022-00197-2