Using Healthcare Complaints Analysis Tool to Evaluate Patient Complaints during the COVID-19 Pandemic at a Medical Center in Taiwan

The purpose of this study is to evaluate patient complaints using the Healthcare Complaints Analysis Tool (HCAT) during the COVID-19 pandemic in 2021 in Taiwan. Additionally, the study examines the distribution and type of patient complaints before and during the COVID-19 pandemic to provide a bette...

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Detalles Bibliográficos
Autores principales: Wang, Shu-Chuan, Chu, Nain-Feng, Tang, Pei-Ling, Pan, Tzu-Cheng, Pan, Li-Fei
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Article
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9819617/
https://www.ncbi.nlm.nih.gov/pubmed/36612630
http://dx.doi.org/10.3390/ijerph20010310

Internet

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9819617/
https://www.ncbi.nlm.nih.gov/pubmed/36612630
http://dx.doi.org/10.3390/ijerph20010310

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