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User Experience of COVID-19 Chatbots: Scoping Review

BACKGROUND: The COVID-19 pandemic has had global impacts and caused some health systems to experience substantial pressure. The need for accurate health information has been felt widely. Chatbots have great potential to reach people with authoritative information, and a number of chatbots have been...

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Detalles Bibliográficos
Autores principales: White, Becky K, Martin, Annegret, White, James Angus
Formato: Online Artículo Texto
Lenguaje:English
Publicado: JMIR Publications 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9822175/
https://www.ncbi.nlm.nih.gov/pubmed/36520624
http://dx.doi.org/10.2196/35903