Cargando…

The real-time and carry-over effects of injustice on performance and service quality in a ridesharing driver scenario

The nature of gig work and its growth have important implications for organizational justice theory. Aspects of gig work, including the transactional compensation arrangement, strict algorithmic rating system, and power asymmetry between drivers and customers, have implications for understanding how...

Descripción completa

Detalles Bibliográficos
Autores principales: Lei, Xue, Kaplan, Seth A.
Formato: Online Artículo Texto
Lenguaje:English
Publicado: Springer US 2023
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9838455/
https://www.ncbi.nlm.nih.gov/pubmed/36684460
http://dx.doi.org/10.1007/s12144-022-04215-3