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The real-time and carry-over effects of injustice on performance and service quality in a ridesharing driver scenario
The nature of gig work and its growth have important implications for organizational justice theory. Aspects of gig work, including the transactional compensation arrangement, strict algorithmic rating system, and power asymmetry between drivers and customers, have implications for understanding how...
Autores principales: | Lei, Xue, Kaplan, Seth A. |
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Formato: | Online Artículo Texto |
Lenguaje: | English |
Publicado: |
Springer US
2023
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Materias: | |
Acceso en línea: | https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9838455/ https://www.ncbi.nlm.nih.gov/pubmed/36684460 http://dx.doi.org/10.1007/s12144-022-04215-3 |
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