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Exploring the Impact of Online and Offline Channel Advantages on Brand Relationship Performance: The Mediating Role of Consumer Perceived Value

As omnichannel shopping behavior becomes increasingly popular among consumers, how to leverage the respective advantages and synergies of online and offline channels to retain customers for a long time is an urgent issue for retailers to solve. The purpose of this study is to explore the key advanta...

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Detalles Bibliográficos
Autores principales: Zhao, Yunyun, Zhao, Xiaoyu, Liu, Yanzhe
Formato: Online Artículo Texto
Lenguaje:English
Publicado: MDPI 2022
Materias:
Acceso en línea:https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9854668/
https://www.ncbi.nlm.nih.gov/pubmed/36661588
http://dx.doi.org/10.3390/bs13010016